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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yvonne Kay

Yvonne Kay

September 11, 2024

1  out of  5
rating by Yvonne Kay
"In May we had a horrible storm—hail and high winds. Tonia Hebold from this office was our agent. My husband immediately called Tonia first thing in the morning after the storm to report the damage. She told him that she’d take care of it, and that, “if we didn’t hear anything sometime the next week, to call her back.” What? Wasn’t she supposed to be calling us back to make sure we had been taken care of? In the meantime, neighbors were outside with their adjusters and contractors. Finally, on Thursday of the next week, my husband called her again. She said, “It’s out of my hands, you’ll just have to wait.” After he hung up, I called customer service at their main office. It turns out Tonia never filed the claim! We were waiting for an adjuster who was never going to come! Tonia had two chances to file the claim—once when my husband first called, then again with his follow up call. We should have gotten her commission for filing our own claim. By the way, the adjuster came out right away after we filed the claim. He was nice. We never got a call from Dave Dupree apologizing for dropping the ball."
We responded:
"Yvonne, thank you for sharing your feedback. I apologize for any miscommunication you and your husband experienced. I want to assure you that State Farm responded quickly, and we’re glad we could take care of your claim, which was successfully resolved in June. If there’s anything else we can assist you with, or if you have any further concerns, please don’t hesitate to reach out to our office."
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Ginger Garretson

August 29, 2024

5  out of  5
rating by Ginger Garretson
"Great job making my vehicle change so easy. Great job as always!!!"
We responded:
"Ginger, thank you for your kind words. I'm glad we could make your vehicle change process easy. We appreciate your continued trust in our services. If you need any further assistance, feel free to reach out. - David Dupree - State Farm Insurance Agent, Nixa, MO"
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Jamie Clement

July 30, 2024

5  out of  5
rating by Jamie Clement
"The app was not fully functioning while I was trying to finalize/purchase my quote; so I had to give the office in Nixa area a call to do so. I spoke with a Michelle. (Sorry if not spelt correctly) She was absolutely phenomenal. Spot on, perfect customer service and GREAT attitude! She was real, transparent and everything she needed to be, to be great at what she does. I normally stray from phone calling, but she made it a quick, fast and simple interaction. The call to set up my insurance, IN FULL…was less than 15 minutes long. Thank you so much Michelle, for giving me a FANTASTIC StateFarm impression!👏🏼"
We responded:
"Hey Jamie! Thanks for sharing your experience! I'm glad Michelle could assist you so efficiently and make the process smooth and quick. Your feedback about the app is valuable, and we'll look into it. If you need anything else, feel free to reach out! - David Dupree - State Farm Insurance Agent, Nixa, MO"
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Code Enforcement State of Missouri Region D

June 6, 2024

5  out of  5
rating by Code Enforcement State of Missouri Region D
"Great service friendly staff"
We responded:
"Thank you for your 5-star review! We are pleased to hear that you received great service from our friendly staff. Your satisfaction is our top priority, and we appreciate your positive feedback. Please feel free to reach out if you have any insurance needs in the future. David Dupree - State Farm Insurance Agent, Nixa, MO"
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Stacey McElroy

May 20, 2024

5  out of  5
rating by Stacey McElroy
"Mechael at David Dupree's office with State Farm was fantastic! Our rates had soared with other companies. So I called around and State farm was able to get our auto and home owners insurance policy quoted at a good rate and started up quickly over the phone. Mechael is very pleasant to talk to and she is helpful. Calling back with questions and adding vehicles was easy and quick. Pat in the office, has always been easy to talk to and helpful any time I have talked with her as well."
We responded:
"Stacey, I am thrilled to hear that Mechael and Pat provided you with fantastic service, helping you save on your auto and home insurance policies quickly and efficiently! We are pleased to have been able to assist you with adding vehicles and answering your questions promptly! Thank you for choosing our office for your insurance needs, and please reach our if you have any additional questions! - David Dupree - State Farm Insurance Agent, Nixa, MO"
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Desmond Norman

May 1, 2024

5  out of  5
rating by Desmond Norman
"There isn’t another insurance company that I know of that is as personable and actually care how your doing. Statefarm as a whole is awesome, however, David Dupree’s branch holds the “Gold Standard” for customer care satisfaction. They provided advice, resources, and an ear to hear when I was in a tough spot. They made me feel valued."
We responded:
"Thank you, Desmond, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Dan Sims

March 21, 2024

5  out of  5
rating by Dan Sims
"Great rates for my two jeeps"
We responded:
"Dan, thank you for the fantastic review! We're thrilled to hear that you found great rates for your autos. Our team works hard to provide competitive pricing and excellent service to all our clients. We appreciate your business and look forward to continuing to meet your insurance needs. - David Dupree - State Farm Insurance Agent, Nixa, MO"
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Siobhan Perry

November 11, 2023

5  out of  5
rating by Siobhan Perry
"Very helpful in transferring my needs as I moved out of state. Netter than my home office."
We responded:
"Thank you for the five-stars, Siobhan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jenny Sare

October 19, 2023

5  out of  5
rating by Jenny Sare
"Awesome personnel! I was looking for the best rate possible for the littlest amount and they went above & beyond to find it for me."
We responded:
"Jenny, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Brenda Barbel

September 22, 2023

5  out of  5
rating by Brenda Barbel
"Our Agent, Mechael, was very easy and knowledgable to work with. We were pleasantly pleased with the whole experience."
We responded:
"Brenda, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mechael cares a lot about our customers."
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Too Truthful

September 11, 2023

1  out of  5
rating by Too Truthful
"Customer service screwed me over after speaking with this office waiting 6 days to get in to speak with them they told me there is nothing they can do for me. After telling me they would make it right. I would not recommend this office or State Farm to anyone."
We responded:
"We apologize for the challenges you encountered while dealing with our corporate customer service representatives. We understand your frustration with this. Your feedback is vital to us, and we are committed to enhancing our customer service. We appreciate your loyalty and hope for an opportunity to provide you with a better corporate experience in the future."
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Carissa Kutz

May 26, 2023

2  out of  5
rating by Carissa Kutz
"Unfortunately, I wasn't impressed with Agent Dupree. State Farm allows independent agents to represent their brand and clearly some agents are better at it than others. When you talk with an agent you want the conversation to feel like they are interested in who you are as a person and a valued part of their business (our policies result in their paycheck after all). After relocating I was looking to transfer a large group of existing State Farm policies to a local agent, we initiated a call to Mr. Dupree’s office because of a previous business connection. It took 6 attempts over the course of 6 weeks (we were abundantly patient) to get a call back directly from the agent. While I very much appreciate that he owned up to the fact he did not return our calls promptly and admitted he had no excuse, the conversation we finally had did not make me feel like I would be a valued customer going forward. I attempted to create conversation to get to know him and his office better, but the conversation felt very one-sided. I honestly don’t recall him asking anything about me as a person to better understand my needs for insurance. What I learned was that he trusts the people in his office to do the majority of the work so he can focus on other things. Surprisingly, he specifically mentioned not doing much with sales so people didn't feel like they had to rely only on him and that he leaves the majority of claims handling to one person in his office. I guess I'm left wondering what Agent Dupree does for his office. We will continue to look for a State Farm agent who is personally active and invested in their office and will value us and the business we bring to their office. #earnmybusiness #valueEVERYcustomer #thankGodforgoodteammembers"
We responded:
"Carissa, we understand your frustration. We take full responsibility for your experience and would love to talk to you about how we can improve this issue. Please call our office anytime at (417) 724-2727. "
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Lacie Lia

May 2, 2023

5  out of  5
rating by Lacie Lia
"Jeff is absolutely amazing. He goes above and beyond to help!"
We responded:
"Lacie, thank you for the shoutout for Jeff! He is a great part of our team."
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Linda Starkey

April 2, 2023

5  out of  5
rating by Linda Starkey
"Always very helpful"
We responded:
"Linda, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Michelle Clemons

March 28, 2023

5  out of  5
rating by Michelle Clemons
"David Dupree- State Farm Insurance has the best customer service I've experienced with any insurance company ever! You always talk to a live person and they are very responsive. They do a yearly review of your policies to make sure coverages are exactly what you want. My homeowners and car insurance premiums actually went down after doing my yearly review. I was pleasantly surprised! If you are shopping around for insurance, put this company on your list!"
We responded:
"Thank you for the five-stars, Michelle! We greatly appreciate your business!"
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Robert Nagel

March 28, 2023

5  out of  5
rating by Robert Nagel
"Great service and Great people"
We responded:
"Thank you for the five-stars, Robert! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Wanda Yawn

March 10, 2023

5  out of  5
rating by Wanda Yawn
"The service here is quick and efficient fantastic reviews from me thank you so much for everything you do"
We responded:
"Wanda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Lavonne Metzger

March 10, 2023

5  out of  5
rating by Lavonne Metzger
"We are a returning customer and very happy to be back. This location is wonderful with a great staff!"
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Nixa would be nothing without policyholders like you!"
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Scott Allen

March 7, 2023

5  out of  5
rating by Scott Allen
"We've been with David since moving to the area and can't imagine doing business with anyone else. His entire team is extremely customer service focused. Highly recommend these folks."
We responded:
"Thank you for the five-star rating, Scott! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Annette Caitlin

March 6, 2023

5  out of  5
rating by Annette Caitlin
"Very helpful and patient when explaining things. Great bunch of people."
We responded:
"We love seeing reviews like this, Annette! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Michael Davis

February 28, 2023

5  out of  5
rating by Michael Davis
"I will never leave David Dupree state farm . Many bad things happen in life and they are there for me ."
We responded:
"Michael, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jesica Fair

February 17, 2023

5  out of  5
rating by Jesica Fair
"I have never physically been to this office but from the beginning, it has been everything I appreciate out of a business! They have GREAT customer service! They are professional, prompt, and just absolutely amazing! Pat is my #1 gal."
We responded:
"Thank you for the five-star rating, Jesica! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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James Lersch

January 21, 2023

5  out of  5
rating by James Lersch
"As always, perfect customer service!"
We responded:
"James, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Oneil Wiggins

January 11, 2023

5  out of  5
rating by Oneil Wiggins
"Hands down the best insurance agent ever, and his entire staff is amazing!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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James Abshire

January 10, 2023

5  out of  5
rating by James Abshire
"These guy's are the best they have been my insurance provider for over 15 years this is the place to go if you need insurance"