State Farm® Insurance Agent David Dupree

"Mechael at David Dupree's office with State Farm was fantastic! Our rates had soared with other companies. So I called around and State farm was able to get our auto and home owners insurance policy quoted at a good rate and started up quickly over the phone. Mechael is very pleasant to talk to and she is helpful. Calling back with questions and adding vehicles was easy and quick. Pat in the office, has always been easy to talk to and helpful any time I have talked with her as well."

"There isn’t another insurance company that I know of that is as personable and actually care how your doing. Statefarm as a whole is awesome, however, David Dupree’s branch holds the “Gold Standard” for customer care satisfaction. They provided advice, resources, and an ear to hear when I was in a tough spot. They made me feel valued."

"Unfortunately, I wasn't impressed with Agent Dupree. State Farm allows independent agents to represent their brand and clearly some agents are better at it than others. When you talk with an agent you want the conversation to feel like they are interested in who you are as a person and a valued part of their business (our policies result in their paycheck after all). After relocating I was looking to transfer a large group of existing State Farm policies to a local agent, we initiated a call to Mr. Dupree’s office because of a previous business connection. It took 6 attempts over the course of 6 weeks (we were abundantly patient) to get a call back directly from the agent. While I very much appreciate that he owned up to the fact he did not return our calls promptly and admitted he had no excuse, the conversation we finally had did not make me feel like I would be a valued customer going forward. I attempted to create conversation to get to know him and his office better, but the conversation felt very one-sided. I honestly don’t recall him asking anything about me as a person to better understand my needs for insurance. What I learned was that he trusts the people in his office to do the majority of the work so he can focus on other things. Surprisingly, he specifically mentioned not doing much with sales so people didn't feel like they had to rely only on him and that he leaves the majority of claims handling to one person in his office. I guess I'm left wondering what Agent Dupree does for his office. We will continue to look for a State Farm agent who is personally active and invested in their office and will value us and the business we bring to their office. #earnmybusiness #valueEVERYcustomer #thankGodforgoodteammembers"

"David Dupree- State Farm Insurance has the best customer service I've experienced with any insurance company ever! You always talk to a live person and they are very responsive. They do a yearly review of your policies to make sure coverages are exactly what you want. My homeowners and car insurance premiums actually went down after doing my yearly review. I was pleasantly surprised! If you are shopping around for insurance, put this company on your list!"